Privacy Policy
Last Updated: January 2025
This Privacy Policy describes how Frozenonstkhexol collects, uses, and protects your personal information when you visit our website at frozenonstkhexol.ddd.
1. Data Controller
Frozenonstkhexol
1 New Change
London EC4M 9AF
United Kingdom
Email: service@frozenonstkhexol.world
Phone: +44 20 7332 5000
2. Information We Collect
2.1 Information You Provide
When you use our contact form, we collect:
- Name
- Email address
- Message content
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of access
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
- Consent: When you submit the contact form or accept cookies
- Legitimate Interests: To improve our website and services
- Legal Obligation: To comply with applicable laws and regulations
4. How We Use Your Information
We use the collected information for the following purposes:
- Responding to your inquiries and communications
- Improving our website functionality and user experience
- Analyzing website usage and trends
- Ensuring website security and preventing fraud
- Complying with legal obligations
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our website, subject to confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Contact Form Data: Retained for 2 years from the date of submission
- Cookie Data: Retained according to the duration specified in our Cookie Policy
- Website Analytics: Aggregated data retained for 3 years
After the retention period, we will securely delete or anonymize your personal data.
7. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right to Access: Request a copy of your personal data we hold
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at service@frozenonstkhexol.world.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
- HTTPS encryption for data transmission
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your personal data is processed within the United Kingdom. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
10. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Frozenonstkhexol
1 New Change
London EC4M 9AF
United Kingdom
Email: service@frozenonstkhexol.world
Phone: +44 20 7332 5000
14. Supervisory Authority
You have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Website: https://ico.org.uk